An outsourced call centre built to help your business grow

If you are looking for an call centre service that will give you the competitive edge, look no further. Norango are experts in all areas of call handling whether simple or extremely intricate, we have services for every stage of your growth. Our primary focus is to ensure that your callers love you and the best way to do that is by resolving their queries on the FIRST call,

We would love to be part of your team. Why not see how we get on with a FREE 30 day trial? Maybe this could be the start of serious relationship.

Outsourced call centre services from Norango

Trusted to represent these fine organisations.

Sainsbury's use our outsourced call centre
The NHS use our outsourced call centre
Chief Rentals use our outsourced call centre
Situ use our outsourced call centre
The Economist use our outsourced call centre

Outsourced contact centre services for starter and growing business

Multichannel call centre

Are you tired of waiting on hold when you call customer service? Our multi-channel 24-hour call center service resolves your queries on the first contact. Say goodbye to long wait times and experience seamless customer support today!

Virtual reception services

Is your business missing calls? Let us be your virtual reception service! From answering calls to scheduling appointments, our team will ensure your customers are well taken care of. Focus on your work while we handle your calls professionally.

Outbound Calling Services

Looking for quality outbound call centre services? Look no further! Our team at Norango delivers exceptional results with every call. Whether it’s generating leads, conducting surveys, or providing customer support, we’ve got you covered.

Outsourced call centre cost calculator

An outsourced call centre will save you time, money and hassle.

The cost of running a call centre is considerable, rent, heat, IT support software licences and equipment are obvious factors, but rising employment costs and legislation are important. We FREE you from all that hassle and cost.

It is time to work smarter not harder.

“Customer service runs through our veins, it’s our specialist subject and something we are very good at.”

“Customer service runs through our veins, it’s our specialist subject and something we are very good at.”

Mike Relf – founder and MD

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Working from the comfort of their own homes our articulate, intelligent virtual reception team consists predominantly of degree calibre business owners who share our commitment to delivering the highest quality service to our clients.



A dynamic training program ensures that receptionists are kept up to speed with your processes, products and services. Performance metrics based on customer knowledge tests and graded call monitoring form a major part of their remuneration.



We integrate with over 200 web applications and tools such as Salesforce, Zendesk and Monday we can log incidents and raise tickets, answer FAQs all with the aim of resolving the contact first time.

Outsourced call centre service 24 hours a day

To ensure we get it right we give you 30 Days FREE onboarding time!

You wouldn’t buy a car without a test-drive so why should selecting an outsourced call centre partner be any different? Getting to know each other is vital as after all we plan to be your front line representation. A member of our onboarding team will be on call to evaluate your requirements , after listening to your goals they will suggest solutions and formulate and implement a tailored a receptionist training plan.




Our call centre service will free up management time and allow you to be more productive. Norango will release you to focus on the more specialised and pressing aspects of running your business without distraction.

The removal or reduction of the recruitment of new agents together with the need of finding short term cover at peak times will have a massive positive impact on your HR costs.



The true cost of running a call centre is often under estimated. Rent, light, heat, employee recruitment costs, cost of temporary staff to cover holidays and sickness, salaries. pensions and managing the whole thing is costly.

Add to that the cost of agent software licences, hardware, computers and telephone lines and it quickly becomes an expensive, difficult to manage,  long-term commitment,



Say goodbye to call centre headaches!  Our outsourced call centre is here to save the day and make your life easier. Stop stressing about managing calls and focus on what matters most – growing your business! Ready to experience hassle-free customer support?