Outsourcing call centre services Norango gains you access to professionally trained and managed staff. Here at Norango we  focus on  training our agents to handle a variety of customer service scenarios. Our team of experienced managers  oversee the performance and quality of our service delivery. We aim to provide a better quality service than our client’s inhouse team are able to achieve. Outsourcing providers also handle all aspects of human resource. This includes recruitment, training, performance management, and even handling employee turnover.